During the winter months, all shipments will be hand-carried to avoid freezing. If we cannot send it to you at a reasonable rate, we may ask you to use the FLEXILIVERY service so that your package is kept warm and delivered to you personally. Shipping times are one to three days in Quebec, and 5 to 10 days in the rest of Canada, but during the COVID-19 pandemic, delivery times may be longer. If you are concerned about abnormal delays, please call us at (450) 808-4700